summary

hong kong
randstad hong kong
HK$70,000 - HK$90,000 per month, bonus and stocks
permanent
full-time

job category
advertising, marketing & public relations

job details

about the company.

We're currently collaborating with a leading global cryptocurrency organization in finding a Senior CRM Manager.

The individual will be responsible in managing a team of marketing/CRM specialists in driving and formulating strategic and creative CRM strategies on a global scale achieve short to long term objectives in member acquisition, engagement and retention. ...

about the job.

Responsible for end-to-end CRM campaigns and strategy to drive and achieve objectives for user acquisition and retention and platform usage
Collaboration with internal teams to ensure go-to-market strategies are aligned and executed in a timely manner
Analysis on insights, campaigns and member's behaviours to formulate retention and acquisition strategies to bridge gaps and increase conversion for member acquisition and retention
Responsible in managing and leadin the team to ensure objectives are reached with growth across different individauls in the team
Manage customer segmentation to ensure successful delivery of tailored communications in all user touchpoints (email, app, push notification, sms etc.)

skills & experiences required.

Degree holder
Minimum 8 years of experience in CRM marketing in growth, acquisition and performance
Experience in CRM from Fintech or Crypto is a bonus but not a must
Experience in delivering end-to-end CRM campains focusing on growth and retention
Strong analytical skills, project management and communication skills
Experience in a leadership role with team management responsibilities is preferred
Excellent command of English; additional language is a bonus
Self-motivated, relationship-oriented and creative mindset
Welcome candidates from non-crypto securities trading background!

Interested candidates, please click 'Apply' or send updated resume to Tommy Wong at tommy.wong@randstad.com.hk

about the job.

Responsible for end-to-end CRM campaigns and strategy to drive and achieve objectives for user acquisition and retention and platform usage
Collaboration with internal teams to ensure go-to-market strategies are aligned and executed in a timely manner
Analysis on insights, campaigns and member's behaviours to formulate retention and acquisition strategies to bridge gaps and increase conversion for member acquisition and retention
Responsible in managing and leadin the team to ensure objectives are reached with growth across different individauls in the team
Manage customer segmentation to ensure successful delivery of tailored communications in all user touchpoints (email, app, push notification, sms etc.)

skills & experiences required.

Degree holder
Minimum 8 years of experience in CRM marketing in growth, acquisition and performance
Experience in CRM from Fintech or Crypto is a bonus but not a must
Experience in delivering end-to-end CRM campains focusing on growth and retention
Strong analytical skills, project management and communication skills
Experience in a leadership role with team management responsibilities is preferred
Excellent command of English; additional language is a bonus
Self-motivated, relationship-oriented and creative mindset
Welcome candidates from non-crypto securities trading background!

Interested candidates, please click 'Apply' or send updated resume to Tommy Wong at tommy.wong@randstad.com.hk

experience
8 years
skills
finance, brokerage. CRM, acquisition, retention, growth, performance, Fintech, crypto, currency, loyalty, engagement, manager, director, startup, partnership, marketing, regional, global, APAC
qualifications
.
education
Bachelor Degree

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reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
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senior crm manager (acquisition & retention) | crypto.

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

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